Support

Training & Services

MetaCommunications offers a broad range of services a variety of training options to fit your environment and budget. Training is available for the entire Workgroups 2011 suite and can be tailored to your specific needs. Our Professional Services Engineers will work with you directly to supplement and support the implementation your Workgroups 2011 installation.

Implementation Services

MetaCommunications Professional Services Engineers offer a broad range of services designed to supplement and support the implementation of your Workgroups 2011 solution. Working closely with you to understand your needs, we’ll offer you the appropriate level of services to help you get up and running quickly with the functionality you want. On-site and remote options for Professional Services include:

Initial setup and configuration to help you quickly get up and running with your Workgroups solution.
Third party integration to share information with accounting, marketing, and other database solutions.
Custom development to extend and enhance the functionality of your Workgroups solution.

To discuss your Professional Services needs, contact us.

Software Maintenance & Support

MetaCommunications offers an annual Meta Assurance program that includes technical support and major/minor upgrades to your Workgroups solution.

Our Support Team is available to ensure you have the best experience possible with your Workgroups 2011 system. MetaCommunications Support Engineers are trained in all aspects of the Workgroups suite and are ready to work with you to efficiently resolve any problems you may encounter.

Technical support is available via phone, email, and web conference.

For more about support, contact us.

On Site Training

Customized training sessions are available for all of the Workgroups 2011 modules. Whether you require training for the entire Workgroups 2011 suite or for a particular module, our Professional Technical Trainers will train you and your staff on site, offering the comfort of your workplace to become familiarized with Workgroups suite.

Classroom Training

MetaCommunications hosts training sessions at its home offices in Iowa City, IA on a regular basis. Coming to MetaCommunications gives you the benefit of classroom training on the Workgroups suite using dedicated training servers, databases, and systems.

For more about training options contact us.