Nav view search

Navigation

Search

Knowledge Base

Technical tips, helpful recommendations, pointers and fixes.

Using the Contains Condition with Workgroups Portal Quick Searches

2011-06-04

This article describes how to use the contains condition with the Workgroups Portal Quick Searches.

Using OpenURI to Open a Job Folder Created by the Folder Helper Solution

2010-12-14

This article provides an example for automatically opening a folder that has just been created using the Folder Helper solution.

Moving Accidentally Archived Files Back into Production

2010-08-04

This article describes the process of moving files back into a production volume in a manner that will change the archiving status from archived to production.

Setting up Media Profiles

2010-06-11

This article describes how users can set up Media Profiles for use with Digital Storage Manager and DSM enabled versions of Virtual Ticket.

How to Install Virtual Ticket/Job Manager/Digital Storage Manager Solutions

2010-01-08

This article provides the detailed instructions on how to install Virtual Ticket/Job Manger/Digital Storage Manager solutions.

Changing Volume Properties

2009-06-04

This article provides information for changing digital resource volume settings.

Exporting an Entire Workgroups Database Structure

2009-06-04

This article describes how to export the entire structure of a database for import into another Workgroups database.

Running AppleScript Containing RunSQLQuery with a Non-Administrator user

2009-06-04

This article describes how to run AppleScripts that contain the RunSQLQuery command with a Virtual Ticket user other than Administrator.