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Knowledge Base

Technical tips, helpful recommendations, pointers and fixes.


Configuring Balsamiq Mockups Support in Approval Manager

By Justin Bierman 2012-12-14

This article provides instructions for configuring Balsamiq Mockups support in Approval Manager.

When to use VTL and OSF library formats

By Justin Bierman 2012-11-19

This article describes the situations in which the VTL and OSF library formats should be used with Virtual Ticket.

Modifying Existing SQL Reports

By Justin Bierman 2012-08-20

This article describes how to modify existing Microsoft SQL Server 2005/2008 Reporting Services reports.

How to Bill All Closed Jobs

By Justin Bierman 2012-07-13

This article displays a scripted method for setting a billed status to all closed jobs.

Editable Grid Example - Adding File Collectors to Editable Grids

2012-05-16

This article provides an example of an Editable Grid that incorporates the use of File Collection fields.

Shrinking Large SQL Transaction Log Files

By Justin Bierman 2012-03-15

This article describes how to shrink transaction log files which have grown to a large size due to a lack of a database maintenance plan or failure of an existing maintenance plan.

Resolving a 404 Error When Downloading the Portal Integration Tool in Mac OS X

2012-01-17

This article describes how to resolve a 404 error message that can appear when attempting to download the Portal Integration Tool on a Mac OS X computer.

MetaScript Example - Using the Confirm function to Provide a Method For Cancelling an Action

2011-11-21

This article provides an example for using the MetaScript Confirm function which can be used to allow users to confirm or cancel their scripted actions.