Getting Started with Virtual Ticket

Enabling Document Types for Use with AWS

The video shows how to enable Documents Types for use with the scheduling features of the Advanced Workflow Scheduling 5.0 solution.

Presenter: Justin Bierman

Configuring MetaScript Actions for Launch

A powerful feature of Virtual Ticket is the ability to display Finds, Query results or Specific records during the startup of Virtual Ticket. This example will demonstrate how to display the results of a preconfigured To Do list Find for users immediately upon logging in to Virtual Ticket.

Presenter: Justin Bierman

Access Permissions

This video shows you how to set up Access Permissions for Virtual Ticket. This will allow Virtual Ticket to customize itself based on the user who is logged in. When a user is logged in he/she will only see what they have permissions to see.

Presenter: Bob Long

Exporting and Importing AWS Templates

This video shows how to export Advanced Workflow and Scheduling Templates and import them into another system.

Presenter: Justin Bierman

Basic Ticket Creation

In this video, we show you how to create a basic ticket in Virtual Ticket. This will give you beginner knowledge for getting started with Virtual Ticket and how a ticket functions in Virtual Ticket’s advanced workflow system.

Presenter: Bob Long

Add Users & Groups

This video demonstrates how to create users and groups in Virtual Ticket. Groups are a convenient way to apply permissions across multiple users. Knowing how to create users and groups will help you understand how a workflow is developed around the users and groups involved.

Presenter: Bob Long