Introduction

The CreateTicket() MetaScript function is used to create a new record in the database for a document type or folder type.

Parameters 

CreateTicket( object_type, ticket_id, field_data )

• object_type: What kind of a record you wish to create.
• ticket_id: If this is an autonumbered field, you must use null for this parameter. Otherwise, use the ID you wish to create.
• field_data: This is for information you wish to be saved with the record.For example, if you want the Request_Number saved to a same named field, you would use {Request_Number: Field( 'Request_Number' )}

Example

var result = CreateTicket("Jobs", Field( 'GR_Number' ), {"Job Name" : Field( 'Job_Name' ), "Description" : Field( 'Job_Request_Descript' ), "Customer Code" : Field( 'Customer_Code' ) });  
 
if ( result.id !== undefined )  
    {  
        alert("A job with the same GR Number has been created.");  
    }  
    else 
    {  
        alert("Job creation failed.");  
    }  
 

To use the example: 

1. Download the library file (see below).
2. Import the form and scripts into Virtual Ticket.
3. Create a new record with the form. Click the Create Ticket button to have a new record created.

Resources

Download and install a sample form illustrating this Toolbox Snippet (see below).