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Customizing Built-In AWS Reports

By Mark Guthart on 2011-08-25

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We are continually striving to add new features as well as enhance existing ones in our Workgroups 2011 product line. A new feature that has appeared recently is the ability to customize the built-in reports that make up Virtual Ticket’s Advanced Workflow and Scheduling (AWS) solution.

With the new version of Virtual Ticket’s Advanced Workflow and Scheduling solution, AWS 5.0, a Production Reports menu item was introduced under the Workflow Application Menu. This new menu item allows users to preview and run various “canned” reports tied to the AWS solution.


On a side note, if you haven’t used this Production Reports menu, I really encourage you to check it out. It’s a much more efficient way of previewing a report and fine-tuning your search criteria prior to actually generating the resulting PDF report file.

While these reports are very useful, you may wish to modify each report. Now users can freely edit these reports so they always have a set of custom reports on hand. Along with this, a user can copy the existing reports, rename them and save them as completely new reports. This allows users to begin building a unique list of reports that can be accessed from the menu and integrated into their workflow.

Allowing this level of customization creates reports that better fit your organization’s workflow. If a report has unneeded information that may cause confusion, get rid of it. If your report is missing details that you feel would be useful, add them. All these little tweaks increase your workflow’s efficiency and lead to less confusion and less stress.

Do you have any modifications you want to make to the existing AWS reports? If so, let me know. I’d love to hear about it and find out whether this new functionality can help you achieve your goal.


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