MetaCommunications Services
MetaCommunications offers a full line of services to help your organization get the most out of its Virtual Ticket 2010 Standalone Edition system. Whether you're a small workgroup with a few users or a multi-site business with hundreds of users, we offer support, training, and implementation services that are affordably priced and tailored precisely to your needs.
Implementation Services
MetaCommunications Professional Services Engineers offer a broad range of services designed to supplement and support the implementation of your Virtual Ticket system. Working closely with you to understand your needs, we’ll offer you the appropriate level of services to help you get up and running quickly with the functionality you want. On-site and remote options for Professional Services include:
- Initial setup and configuration to help you quickly get up and running with your Virtual Ticket system.
- Third party integration to share information with accounting, marketing, and other database solutions.
- Custom development to extend and enhance the functionality of your Virtual Ticket system.
To discuss your Professional Services needs, contact us.
Training
MetaCommunications provides a variety of training options to fit your needs, environment and budget. Training is delivered by experienced MetaCommunications technical trainers in on or off-site classrooms and via an online collaborative training environment. Courses are provided for your Virtual Ticket system and any custom functionality or integration provided by the MetaCommunications Professional Services team.
To discuss your training needs, contact us.
Turnkey Solutions
Turnkey solutions based on industry standard hardware and including pre-installation and configuration of your Virtual Ticket system are available. Determine your hardware, database, and operating system needs with MetaCommunications and let us take care of all installation, configuration, and customization of the system prior to delivery to your location. Incorporate training and Professional Services customizations into your Turnkey Solution to be up, running, and fully trained on Virtual Ticket from day one.
To discuss your turnkey solutions options, contact us.
Software Maintenance & Support
MetaCommunications offers an annual Meta Assurance program that includes technical support and major/minor upgrades to Virtual Ticket.
Our Support Team is available to ensure you have the best experience possible with your Virtual Ticket system. MetaCommunications Support Engineers are trained in all aspects of the Virtual Ticket system and are ready to work with you to efficiently resolve any problems you may encounter.
Technical support is available via phone, email, and web conference.
Visit our support site for more information.